Return and Refund Policy

We offer a 30-day return window. This means you can request a return within 30 days of receiving your order.

To qualify for a return, the item must be in the same condition in which you received it — unworn, unused, with tags attached, and in the original packaging. You will also need proof of purchase or an order confirmation.

How to Start a Return

Please contact us by email before sending anything back.
Once your request is approved, we will provide a return form with instructions and the return address.

Important: Items sent back without prior return authorization cannot be accepted.

Damages and Issues

Please inspect your order as soon as it arrives. If you receive an item that is damaged, defective, or incorrect, contact us right away so we can review the issue and provide a solution.

Exchanges

The quickest way to complete an exchange is to return the original item first. Once the return is processed and approved, you can place a new order for the replacement item.

Refunds

We will notify you once your return has been received and inspected. If approved, the refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed and you have not received your refund, please contact us.

Return Shipping Costs

As stated in our policy, return shipping costs are the responsibility of the customer. Please send the package only to the address provided by our customer support team.

Restocking Fee

We do not charge a restocking fee. You will receive the full refunded amount (minus return shipping costs) once your return has been inspected and approved.

Contact Us

If you have questions about this Return Policy or need assistance, you can reach us at:

Company Name:
Address:
Email:
Phone:

Customer Service Hours:
Monday – Saturday: 09:00 – 18:00